Please kindly note that we only accept return and exchange of items with manufacturing mistake, such as wrong item, size, color or factory fault.
Our product is made true in your orders measurement details.
- There might be 1-2 cm differ as a result of different measuring method, so we only accept wrong size complaint of more than 2 cm differ measurements.
- Slight color differ such as different shades level or lightness complaint is not eligible for return exchange since device brightness and contrasts might effect the products color display.
- You have 7 days from the day we sent out the package to contact us. The items must be unused and in the same condition as you receive it, it must be sent back in it's original packaging and have it's labels intact. We will check the items once we receive it and notify you of the approval or rejection of your exchange. If we are unable to send the exchange we will fully refund your items.
- Sale items are not eligible for return refund exchange.